FAQs

  • Dec272021
    faqs

    How many levels of RESTO members are there?

    There are three levels of RESTO members including Silver, Gold, and Platinum. When registering for the first time, you will…

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  • Dec272021
    faqs

    Where can I add RESTO member points?

    You can add champoints to the Raa Cha Suki & BBQ brands, Gokana Ramen & Teppan, Platinum Resto & Cafe,…

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  • Dec272021
    faqs

    Does the RESTO member program apply to all transactions at Champ Resto Indonesia?

    The RESTO member loyalty program applies to all transactions except: Purchases via Gojek (Go Food), Purchases via Grab (Grab Food),…

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  • Dec272021
    faqs

    Can RESTO Member Points be cashed or transferred to other RESTO member accounts?

    No, champoints cannot be cashed out or transferred to another RESTO member’s account.

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  • Dec272021
    faqs

    Can the use of RESTO members be represented?

    No, only official RESTO member accounts can collect champoints and enjoy the benefits of the RESTO app. You are fully…

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  • Dec272021
    faqs

    Will I get champoints for payments using member E-vouchers?

    No, all payments using physical or digital vouchers will not get champoints. For example: Opening Cashback Vouchers, Gift Vouchers, E-vouchers…

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  • Dec272021
    faqs

    Will I get champoints for all payment types?

    Yes, all transactions made at the Champ Resto Indonesia outlet will generate champoints, except payments using vouchers, both physical and…

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  • Dec272021
    faqs

    How to use member E-voucher?

    E-voucher exchange can only be done through the RESTO application, select the “My Voucher” menu, select the e-voucher you want…

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  • Dec272021
    faqs

    How to redeem RESTO Member Points?

    Champoints redemption can only be done through the RESTO application, select the “Deals” menu and also the choice of the…

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  • Dec272021
    faqs

    Will RESTO member Points be forfeited if not used?

    Champoints will reset annually on April 30th.

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